I purchased a condo unit from Empire East Land Holdings at pre-selling stage. Their brochures, fliers, presentations, model units and price were all very attractive. On the same day that the property was presented to me I made my reservation. To my regret, it was one of the not so good decisions that I made in my life, purchasing a condo unit from Empire East Land Holdings.
Below are the reasons why I said it is a bad decision that I purchased a unit from Empire East:
1. Turn over is two years delay. It is a challenged to my budget since I need to shoulder both my unit amortization and apartment rental.
2. Bad agent. Mr Arnold Macalintal made a lot of misrepresentations. I filed a complaint against him and sad to say he was even promoted by Empire East.
3. Bad after sales service. Making a follow up to Empire East Land Holdings is a hell. ( I do not know if their service has already improved as of the time this blog is created.)
4. Empire East Land Holdings did not deliver the quality that they promised us when they were still selling the condo.
Below are the pictures to show the quality of work of Empire East Land Holdings. The project is Xavier Hills condominium located in New Manila.
THE PROMISE (Please click pics to enlarge)
Empire East Land Holdings Property Review
The brochure says "INDULGE in a lifestyle others can only fantasize about. At a genteel community with a refreshing garden feeling."
Genteel means, aristocratic or elegantly stylish
THE REALITY (Please click pics to enlarge)
This is empire East Land Holding's interpretation of ELEGANTLY STYLISH community
Empire East Land Holdings Property Review
This is what the hallway looked like during the turn over. After 2 years of complaining,
improvements have been done but still far from the definition of the word genteel.
The hallways as of April 2011
Empire East Land Holdings Property Review
Empire East Land Holdings Property Review
This is the condo entrance. Cracks in the pavements are everywhere. A sign of poor construction. Very genteel!
Empire East Land Holdings Property Review
Empire East Land Holdings Property Review
Empire East Land Holdings Property Review
THE PROMISE (Please click pic to enlarge)
"TEXTURED PAINTED FINISH" (Base wall - light brown and upper wall- beige)
Empire East Land Holdings Property Review
THE REALITY (Please click pic to enlarge)
Is this what they mean of textured painted finish? They over do it lol :-)
Pictures taken April 2011
Empire East Land Holdings Property Review
Empire East Land Holdings Property Review
THE PROMISE (Click pic to enlarge)
Marked with water feature
Empire East Land Holdings Property Review
Empire East Land Holdings Property Review
THE REALITY (Click pic to enlarge)
No water feature and it is not practical to put it because of limited space. Just simply do not promise if you can not deliver it.
Empire East Land Holdings Property Review
THE PROMISE
Strict 24 hour security
Empire East Land Holdings Property Review
THE REALITY
A lot of unit owners have been victims of burglary and theft. I am one of those victims and it happens to me twice.
THE PROMISE
Guest Parking
Empire East Land Holdings Property Review
THE REALITY
The area indicated in the site plan is now a restaurant. The promised guest parking exists only in the brochures.
THE PROMISE
Empire East Land Holdings Property Review
The brochure says,"Easy does it in your very own playground. A swimming pool with sun deck, clubhouse, CHILDREN'S PLAYGROUND and well-landscaped garden will make everyday a holiday."
THE REALITY
After five years the playground simply evaporates.
Empire East Land Holdings Property Review